City & Guilds Level 2 Diploma in Electrical Installations (C&G 2365-02)

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What is the City & Guilds Level 2 Diploma in Electrical Installations (C&G 2365-02)?

The City & Guilds Level 2 Diploma in Electrical Installations (C&G 2365-02) is the industry-standard “Technical Certificate” for anyone looking to become a professional electrician in the United Kingdom. It serves as the primary foundational qualification for those who do not yet have an apprenticeship or a job in the electrical industry.

  • Official Exam Name & Acronym: City & Guilds Level 2 Diploma in Electrical Installations (Buildings and Structures). Commonly referred to as C&G 2365-02 or simply “Level 2 Electrical.”
  • Conducting Body/Authority: The City & Guilds of London Institute. Established in 1878, City & Guilds is a global leader in skills development and vocational education, working closely with industry bodies like the JIB (Joint Industry Board) and NICEIC.
  • Purpose of Exam: It is a Professional Certification designed to provide the essential knowledge and practical skills required to progress toward becoming a fully qualified electrician. It is the prerequisite for the Level 3 Diploma (2365-03).
  • Geographic Validity: Primarily recognized across the United Kingdom (England, Wales, and Northern Ireland). While based on UK standards (BS 7671), the qualification is highly respected internationally in Commonwealth countries.
  • Level of Competence: This is an Entry-Level professional qualification. Passing demonstrates that the candidate has a sound understanding of electrical science, installation technology, and health and safety, and can perform basic wiring tasks.
  • Brief History: The 2365 route was established to replace the older 2330 qualification. It was designed to provide a structured “classroom-first” pathway for learners who are not yet in employment, ensuring a steady stream of skilled workers into the trade.

Who Can Take the City & Guilds Level 2 Diploma in Electrical Installations (C&G 2365-02)? (Eligibility Requirements)

One of the main advantages of the 2365-02 is its accessibility. Unlike an NVQ, you do not need to be working in the industry to enroll.

Eligibility Checklist

  • Academic Requirements: There are no formal mandatory qualifications required by City & Guilds. However, most training providers require GCSE Grade C/4 or above in English and Mathematics (or equivalent functional skills) because the course involves complex calculations and technical report writing.
  • Experience Requirements: None. This is a “pre-apprenticeship” style course designed for beginners.
  • Documentation Checklist:
    • Valid Government-issued ID (Passport or Driving License).
    • Previous educational certificates (if applicable).
    • Enrollment forms from an approved City & Guilds training center.
  • Language Proficiency: Candidates must be proficient in English to understand technical regulations and safety instructions. While no specific IELTS score is mandated by C&G, a level equivalent to B1/B2 (CEFR) is recommended.
  • Age Restrictions: Candidates must be at least 16 years of age. There is no upper age limit.

Summary of Eligibility

Requirement Details
Minimum Age 16 Years
Academic Level Basic Literacy and Numeracy (GCSE C/4 recommended)
Employment Status Not required (Open to students and career changers)
Prior Experience None required

How to Register for the City & Guilds Level 2 Diploma in Electrical Installations (C&G 2365-02)

Exam Schedule & Availability

  • Frequency: The course is typically delivered by colleges and private providers. Online exams (E-volve) are available On-Demand throughout the year once the candidate has completed the relevant module.
  • Registration Windows: Academic colleges usually enroll in September and January. Private fast-track providers offer monthly start dates.

Exam Fees (Detailed Breakdown)

Fees for the 2365-02 are usually bundled into the total course cost provided by a training center. Below are the estimated costs for the full diploma in 2024/2025.

Fee Component Estimated Cost (GBP)
City & Guilds Registration & Certification Fee £100 – £150
Full Tuition & Workshop Fee (Standard College) £1,500 – £2,500
Fast-Track Private Provider Fee £2,800 – £3,500
Exam Resit Fee (per unit) £50 – £80
Total Estimated Investment £1,600 – £3,500

Booking Process

  1. Find a Center: Use the City & Guilds “Center Finder” to locate an approved college or private training center.
  2. Enrollment: Complete the center’s application and pay the tuition/registration fees.
  3. E-volve Account: Your center will register you on the City & Guilds Walled Garden/E-volve platform.
  4. Scheduling: Your tutor will schedule your online exams and practical assessments as you progress through the units.

Retake Policy

  • Waiting Period: There is no mandatory waiting period for online exams, but centers usually require 1–2 weeks of remedial study.
  • Attempts: There is no hard limit on attempts, but each resit incurs a fee.
  • Practical Retakes: If a candidate fails a practical task, they only need to retake the specific task they failed, not the entire unit.

Score Validity

The qualification has lifetime validity. It does not expire. However, as the Wiring Regulations (BS 7671) change, you will eventually need to take “Amendment” exams (like the 18th Edition update) to remain current in the industry.


C&G 2365-02 Exam Format & Structure

Exam Format

The 2365-02 is a hybrid qualification. It consists of:

  • Online Multiple-Choice Exams: Delivered via the “E-volve” computer-based platform.
  • Practical Assignments: Conducted in a controlled workshop environment.
  • Written Assignments: Short answer questions and calculations.

Timing & Duration

Unit Number Title Assessment Method Duration
201 Health & Safety Online Exam (40 Qs) 75 Minutes
202 Principles of Electrical Science Online Exam (40 Qs) 90 Minutes
203 Electrical Installations Technology Online Exam (40 Qs) 75 Minutes
204 Installation of Wiring Systems Practical & Written Approx. 15-20 Hours
210 Communicating with Others Written Assignment N/A

Syllabus & Content Domains

Unit Topics Covered Weighting
201 Legislation, Risk Assessments, Safe Isolation, Manual Handling 20%
202 Ohm’s Law, Magnetism, AC Theory, Mechanics, Capacitance 25%
203 Regulations, Earthing Systems, Protection Devices, Cables 20%
204 Practical Wiring (PVC/SWA), Conduit, Trunking, Testing 25%
210 Professionalism, Site Documentation, Customer Service 10%

How is the C&G 2365-02 Scored?

Passing Score

  • Online Exams: The passing threshold is typically 60%. Results are instantly graded as Pass, Merit, Distinction, or Fail.
  • Practical Assignments: These are graded as Pass/Fail based on specific criteria (e.g., “The candidate must ensure all connections are tight”).

Scoring Mechanics

  • Negative Marking: No. You are not penalized for wrong answers in the online exams.
  • Partial Credit: Not available for multiple-choice; available for written assignments.
  • Sectional Cut-offs: You must pass all units to receive the full Diploma.

Score Reporting

  • Online Exams: You receive a “Score Report” immediately after finishing the exam at the computer.
  • Certification: Once all units are uploaded by the center, City & Guilds issues the physical certificate within 4–8 weeks.

How Difficult is the City & Guilds 2365-02?

Difficulty Assessment

Overall Rating: Moderate. While the health and safety and communication units are straightforward, the Electrical Science (Unit 202) is a significant hurdle for many, requiring strong algebra and physics skills.

Historical Pass Rates

Unit Estimated Pass Rate Difficulty Level
201 (H&S) 92% Low
202 (Science) 65% High
203 (Tech) 80% Medium

C&G 2365-02 vs. Similar Certifications

Feature C&G 2365-02 EAL Level 2 Diploma C&G 5357 (Apprenticeship)
Conducting Body City & Guilds EAL City & Guilds
Primary Purpose Technical Foundation Technical Foundation Full Qualification
Work Needed? No No Yes (Employed)
Difficulty Moderate Moderate Very High

How to Prepare for the City & Guilds 2365-02

Recommended Study Timeline

  • Total Preparation: 400 – 500 Guided Learning Hours (GLH).
  • Phase 1 (Month 1-2): Focus on Health & Safety and Basic Tools.
  • Phase 2 (Month 3-5): Intensive Electrical Science (Ohm’s Law, Power, Circuits).
  • Phase 3 (Month 6-9): Practical Installation and Technology.

Best Study Resources

  • Textbooks: The City & Guilds Textbook: Book 1 by Peter Tanner.
  • Online Tools: “Sparky Ninja” and “Learning Lounge” offer excellent video tutorials.
  • Regulations: IET On-Site Guide (BS 7671:2018+A2:2022).

What to Expect on Exam Day

  • Arrival: Arrive at your training center 15 minutes early.
  • What to Bring: Photo ID, non-programmable calculator, and a pen.
  • Practical Exams: You must bring your own Personal Protective Equipment (PPE), including steel-toed boots and high-vis vests.
  • Prohibited Items: Mobile phones, smartwatches, and any unauthorized notes are strictly banned in the exam room.

After Passing the City & Guilds 2365-02

Passing the Level 2 Diploma is a major milestone, but it does not make you a “Qualified Electrician.”

  • Next Step: Enroll in the Level 3 Diploma (2365-03).
  • Career Opportunities: You can work as an Electrician’s Mate or Improver, earning between £12 and £18 per hour while you continue your studies.
  • Ultimate Goal: Complete the Level 3, the NVQ Level 3 (2357 or 5357), and the AM2 Practical Assessment to gain your JIB Gold Card.

Frequently Asked Questions (FAQ)

1. Can I become a fully qualified electrician with just the Level 2?
No. Level 2 is the first step. You need Level 3, an NVQ, and the AM2 assessment to be fully qualified.

2. Is there a lot of maths in the 2365-02?
Yes. You will need to use algebra, trigonometry, and transposition of formulas for the Unit 202 exam.

3. Can I take this course online?
The theory can be studied online, but you must attend a center for the practical assessments and the proctored E-volve exams.

4. What happens if I fail the Science exam?
You can book a resit. It is common for students to fail this unit on the first try due to its complexity.

5. Do I need to buy the Wiring Regulations book?
While not strictly mandatory for Level 2 (the On-Site Guide is usually enough), it is a good investment for your future career.

6. How long does the course take?
In a local college, it usually takes one academic year. Fast-track providers can complete it in 4 to 8 weeks of intensive study.

7. Is City & Guilds better than EAL?
Both are equally recognized by the JIB. City & Guilds is more widely known, but EAL is often preferred by some employers for its practical focus.

8. Am I too old at 40 to start?
Absolutely not. Many people change careers into the electrical trade in their 30s, 40s, and 50s.

9. Can I work on-site once I have my Level 2?
Yes, you can apply for an ECS Trainee Card, which allows you to work on construction sites as an assistant.

10. Does the 2365-02 include the 18th Edition exam?
Usually no. The 18th Edition (2382-22) is a separate 3-day course, though some providers bundle them together.

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